Return & Refund Policy

The Bag of Tricks sells digital workbooks, guides, and resources that are delivered instantly by download. This page explains whether returns are accepted, how the refund process works, how long it takes, and how to reach us. If anything here is unclear, email us at hello@itsobviouslyfine.com.

Instant download items

Because files are delivered immediately after payment is confirmed, instant download items do not accept returns, exchanges, or cancellations. All sales of digital products are final.

When we will issue a refund

We will refund your purchase in full if any of the following apply:

• The file is corrupted, incomplete, or will not open.
• You were charged twice for the same order.
• You purchased the same item twice by mistake.
• You purchased by mistake and have not downloaded the file — contact us within 14 days of purchase.
• The item you received is materially different from its description on this site.

Refunds are not available for change of mind once a file has been downloaded, or for disagreeing with the content of a guide.

Physical items

If you ordered a physical item, you may request a return within 30 days of delivery, provided it is unused and in its original condition. Email us first and we will send return instructions. Return shipping is the buyer's responsibility, and the refund is issued once the item is received. Damaged or incorrect items are replaced or refunded at our cost.

How to request a refund

Email hello@itsobviouslyfine.com with the email address used at checkout, your order date, and the name of the item. We reply to refund requests within 2 business days. Approved refunds are returned to your original payment method and typically appear within 5–10 business days, depending on your bank or PayPal.

Cancellations

Orders cannot be cancelled once a download link has been issued or a file has been accessed. If you have not downloaded your file and need to cancel, contact us within 14 days of purchase.

Contact us

Questions about an order, a download problem, or a return request? Email hello@itsobviouslyfine.com and we will get back to you within 2 business days. Our full terms are in our Terms of Service.